Frequently Asked Questions
Q. What type of fleet vehicles does Trophy Limousine have?
A. Trophy Limousine maintains a late model
fleet that is refreshed every two years. Our fleet includes luxury sedans, SUVs, limousines, vans,
executive buses and limo buses. To learn more about our fleet and our newest arrivals, please call
215.609.4400 or visit our fleet page.
Q. Does Trophy Limousine provide Airport Service?
A. Yes. Trophy Limousine services all regional airports and FBOs. In fact, Trophy Limousine’s fleet dispatch
center is located only two miles outside of Philadelphia International Airport (PHL), which allows Trophy
to eliminate all garage in/garage out fees for any PHL airport transfers.
Q. Will Trophy Limousine track my flight? When I arrive, where will my chauffeur be waiting?
A. Trophy Limousine reservation staff and chauffeurs use the most advanced, FAA approved, real-time
flight tracking software to manage all incoming and outgoing flight statuses. Chauffeurs are alerted
immediately in the event of any status changes. When you arrive, your chauffeur will greet you with a
name sign in the baggage claim area. Meet and greet procedures vary by airport; you can find detailed
meeting instructions on your reservation confirmation.
Q. Does Trophy Limousine provide meet and greet service?
A. Yes, all clients are greeted upon entering the baggage claim area by their chauffeur. Trophy’s courteous
chauffeurs will hold a sign with the client’s name, greet and assist with luggage, and then safely direct
the clients to the vehicle. Meet and greet procedures vary by airport; you can find detailed meeting
instructions on your reservation confirmation.
Q. Can Trophy Limousine provide continuing service in a connecting city or destination?
A. Yes. Trophy Limousine regularly coordinates seamless out of town service for our corporate clients
who travel nationally and globally. We maintain an extensive network of luxury ground transportation
partners who are researched thoroughly to ensure that they will provide the same quality of service that
Trophy Limousine does. Your benefits include single source booking and consolidated accounting for all
your travel needs.
Q. Can Trophy Limousine coordinate transportation for large, multi-day corporate events?
A. Yes. Trophy Limousine is a preferred vendor for many of our region’s major conferences and corporate
events including the ADA conference, Comic Con, and Wharton Economic Conference to name just a
few. To learn more, please call 215.609-4400 or email our groups and events team at
events@trophylimo.com
Q. Can Trophy Limousine provide an on-site coordinator for major events?
A. Trophy Limousine maintains dedicated event staff that is available to be on-site before, during and after
each function. The coordinators’ main objectives are to ensure the smooth arrival and departure of all
attendees and to arrange for any last minute changes on the spot. To learn more, please call 215.609-
4400 or email our groups and events team at events@trophylimo.com
Q. How can I set up an account with Trophy Limousine?
A. Trophy corporate clients choose to open accounts because they can easily select preferences, maintain
contact and billing information and access all of their transaction history easily and in one online
location. Setting up an account is quick and hassle-free. Just call our office at 215-609-4400, or use our
easy online account registration form.
Q. When will I be billed for my reservation?
A. Within 24 hours of the completion of your trip you will receive an invoice via email detailing all charges.
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