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Frequently Asked Questions Trophy Limousine Review

Q. What type of fleet vehicles does Trophy Limousine have?

A. Trophy Limousine maintains a late model fleet that is refreshed every two years. Our fleet includes luxury sedans, SUVs, limousines, vans, executive buses and limo buses. To learn more about our fleet and our newest arrivals, please call 215.609.4400 or visit our fleet page.

Q. Does Trophy Limousine provide Airport Service?

A. Yes. Trophy Limousine services all regional airports and FBOs. In fact, Trophy Limousine’s fleet dispatch center is located only two miles outside of Philadelphia International Airport (PHL), which allows Trophy to eliminate all garage in/garage out fees for any PHL airport transfers.

Q. Will Trophy Limousine track my flight? When I arrive, where will my chauffeur be waiting?

A. Trophy Limousine reservation staff and chauffeurs use the most advanced, FAA approved, real-time flight tracking software to manage all incoming and outgoing flight statuses. Chauffeurs are alerted immediately in the event of any status changes. When you arrive, your chauffeur will greet you with a name sign in the baggage claim area. Meet and greet procedures vary by airport; you can find detailed meeting instructions on your reservation confirmation.

Q. Does Trophy Limousine provide meet and greet service?

A. Yes, all clients are greeted upon entering the baggage claim area by their chauffeur. Trophy’s courteous chauffeurs will hold a sign with the client’s name, greet and assist with luggage, and then safely direct the clients to the vehicle. Meet and greet procedures vary by airport; you can find detailed meeting instructions on your reservation confirmation.

Q. Can Trophy Limousine provide continuing service in a connecting city or destination?

A. Yes. Trophy Limousine regularly coordinates seamless out of town service for our corporate clients who travel nationally and globally. We maintain an extensive network of luxury ground transportation partners who are researched thoroughly to ensure that they will provide the same quality of service that Trophy Limousine does. Your benefits include single source booking and consolidated accounting for all your travel needs.

Q. Can Trophy Limousine coordinate transportation for large, multi-day corporate events?

A. Yes. Trophy Limousine is a preferred vendor for many of our region’s major conferences and corporate events including the ADA conference, Comic Con, and Wharton Economic Conference to name just a few. To learn more, please call 215.609-4400 or email our groups and events team at events@trophylimo.com

Q. Can Trophy Limousine provide an on-site coordinator for major events?

A. Trophy Limousine maintains dedicated event staff that is available to be on-site before, during and after each function. The coordinators’ main objectives are to ensure the smooth arrival and departure of all attendees and to arrange for any last minute changes on the spot. To learn more, please call 215.609- 4400 or email our groups and events team at events@trophylimo.com

Q. How can I set up an account with Trophy Limousine?

A. Trophy corporate clients choose to open accounts because they can easily select preferences, maintain contact and billing information and access all of their transaction history easily and in one online location. Setting up an account is quick and hassle-free. Just call our office at 215-609-4400, or use our easy online account registration form.

Q. When will I be billed for my reservation?

A. Within 24 hours of the completion of your trip you will receive an invoice via email detailing all charges.


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Client Testimonials

"The entire experience was great. The drivers were on time and very accommodating, and the full-time staff was very informative and helpful in the planning stages."

- T. L. Philadelphia, PA

"My partner and I were in Philadelphia and its suburbs for business. We used Trophy the whole time, (about a week) and they were on time every time, very professional and hassle free. I travel all around the world and I don't usually write reviews but I had to make an exception this time."

- E. L. New York